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1. Introduction

Welcome to Colors by Rupa. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website Livecolors.in and make purchases in our stores.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: This includes your name, email address, postal address, phone number, and payment information when you make a purchase.
  • Account Information: If you create an account with us, we collect your login details and other information related to your account.
  • Purchase Information: We collect details of your purchases, including the items you buy, the payment method used, and delivery information.
  • Browsing Information: We collect information about your browsing behavior on our website, such as IP address, browser type, pages visited, and the time and date of your visit.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
  • Customer Service: To provide customer support and respond to your inquiries.
  • Marketing: To send you promotional materials and updates about our products and services, if you have opted in to receive such communications.
  • Personalization: To personalize your shopping experience by displaying content that we believe may be of interest to you.
  • Improvement: To improve our website, products, and services based on your feedback and interactions.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, order fulfillment, and marketing assistance.
  • Legal Requirements: If lawfully required, we may disclose your information to authorities or other third parties.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

6. Your Choices

You have the following choices regarding your information:

  • Access and Correction: You may access and update your personal information by logging into your account or contacting us directly.
  • Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us.
  • Cookies: You can manage your cookie preferences through your browser settings.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us @ 9163213949